1. To download our App you need to go to Google Play store or Apple App store. The links are below.  
  2. App you want to download is HX E-Scooter.
  3. This is the provider we work with for our scooters to access functionality of the lock feature to checking odometer. 
  4. Once you download the app and create an account then you will be able to connect to the scooter. 
  5. Make sure to check your spam/junk email for no-reply@hx1000.cn. You will need to click the link to activate your account so you can login.
  6. Make sure your scooter is turned on. You click the top right corner Bluetooth symbol and it will search for your scooter. 
  7. You will look for X7 Scooter as that is the model of motor controllers inside each unit. Each unit has custom firmware that allows the functionality of these features. 
This custom firmware is flashed on each unit by KOMOTO Electric Scooters. No one else has access to it.